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What You Need to Know About Unsolicited Calls and Text Messages 2023

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  • What You Need to Know About Unsolicited Calls and Text Messages 2023

Unsolicited calls and text messages can be a major source of annoyance and frustration, but they can also pose serious risks to consumers.

Unsolicited Calls and Text Messages
From recorded sales call solicitations to robocalls (automated telemarketing) and caller ID spoofing, it’s important to understand the legal requirements for unsolicited calls and texts, as well as the potential consequences for consumers. In this blog post, we’ll take a look at the different types of unsolicited calls and text messages, potential consequences for consumers, and strategies businesses can implement to ensure compliance with the law when using automated calling technologies.

Recorded Sales Call Solicitations

Recorded sales call solicitations are pre-recorded messages that are used by companies offering goods or services. These calls must comply with the Do Not Call Registry in order to be considered legal. Consumers who do not want to receive these recorded sales call solicitations can register their phone numbers on the Do Not Call Registry in order to avoid receiving them. If you receive an unknown call or text from an unknown number, it is important to identify whether or not it is a recorded sales call solicitation before taking any action.

Robocalls (Automated Telemarketing)

Robocalls (also known as automated telemarketing) are pre-recorded messages sent out by businesses offering goods or services that allow customers to respond via voice or keypad commands. While robocalling technology has its advantages—it saves businesses time and money—it must also comply with the law in order for businesses to avoid potential penalties for noncompliance. Businesses should always request permission from their customers before initiating any automated calls or texts, keep records of all customer requests for permission (whether verbal or written), provide an opt-out option during each automated call/text message sent out, and clearly state who is sending the message on each call/text sent out.

Caller ID Spoofing: Understanding Unknown Names and Numbers on Your Caller ID Display

Caller ID spoofing is a technology used by scammers that allows them to hide their real phone numbers by displaying false information on your caller ID display. This false information could include a fake name or telephone number that makes it difficult for you to identify who is calling you. Scammers use this technology because they know it will make it harder for you to recognize them as fraudsters trying to scam you out of your money or personal information. It’s important that you remain vigilant when dealing with unknown names/numbers on your caller ID display as they could potentially be scammers trying to deceive you into giving away sensitive information.

Unsolicited calls and text messages can be an annoying nuisance but they can also pose serious risks if not handled properly by both companies sending them out and consumers receiving them. Companies must ensure compliance with the law when utilizing automated calling technologies such as recorded sales call solicitations, robocalls (automated telemarketing), etc., while consumers need to remain vigilant about identifying potential scams from unknown names/numbers on their caller ID displays in order protect themselves from becoming victims of fraudsters using caller ID spoofing technology. With this knowledge in hand, everyone can work together towards keeping unsolicited calls and text messages under control!